This Privacy Policy explains how BSF365 (“we”, “us”, “our”), operating at bsf-365.live, collects, uses, stores, and protects information when you visit our website, contact us, or use our sports gaming and live casino services.
By using bsf-365.live or communicating with us (including via WhatsApp), you agree to the practices described in this Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following categories of information:
- Identity & contact details: name, phone number, WhatsApp number, email address (if provided), and Game ID details.
- Account & support information: messages you send to our support team, deposit/withdrawal requests, and related correspondence.
- Payment-related details: transaction references, amounts, and payment method information needed to process deposits or withdrawals (we do not store full card numbers on our website).
- Technical data: IP address, browser type, device information, pages visited, and approximate location derived from IP.
- Cookies & similar technologies: data used for site functionality, analytics, and performance (see Cookies section).
2. How We Use Your Information
We use your information to:
- Create, verify, and manage your Game ID / account
- Process deposits, withdrawals, and bonus eligibility
- Provide customer support via WhatsApp and other channels
- Communicate offers, updates, and service notices (where permitted)
- Improve website performance, security, and user experience
- Detect fraud, abuse, and unauthorized activity
- Comply with applicable legal and regulatory obligations
3. WhatsApp & Support Communications
When you contact us on WhatsApp (including the number associated with our support channel), we process the content of your messages and your phone number to respond to your request, activate services, and keep a record of support history as needed for service quality and dispute resolution.
4. Payments
Deposits and withdrawals may be processed through trusted payment gateways or banking channels. Payment providers may collect and process your payment data under their own privacy policies. We only retain information reasonably required to confirm transactions and assist with support queries.
5. Cookies
Our website may use cookies and similar technologies to remember preferences, measure traffic, and keep the site secure. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
6. Sharing of Information
We do not sell your personal information. We may share data with:
- Payment and banking partners to complete transactions
- Service providers who help us operate the website or support tools
- Authorities or advisors when required by law, or to protect our rights, users, or platform integrity
7. Data Retention
We retain personal information only as long as necessary for the purposes described above, including account management, legal compliance, fraud prevention, and dispute handling. When data is no longer required, we take reasonable steps to delete or anonymize it.
8. Security
We use reasonable technical and organizational measures to protect your information, including secure communication channels and access controls. No method of transmission or storage is 100% secure; please keep your login credentials confidential and notify us of any suspected unauthorized access.
9. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about how we process your data. Contact us using the details below. We may need to verify your identity before fulfilling certain requests.
10. Age Restriction & Responsible Play
Our services are intended only for users aged 18 years or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can take appropriate action. Please play responsibly and only deposit what you can afford.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of bsf-365.live after changes means you accept the updated Policy.
12. Contact Us
For privacy-related questions or requests:
- Website: https://bsf-365.live
- WhatsApp Support: +91 89628 35877